Some helpful hints

Listed are a few suggestions you might want to try yourself prior to calling us. If you have any additional questions, please feel free to contact us at (760) 522-9800 and we might be able to walk you through your problems and get your grandfather clock repaired.

Pendulum will not swing? Many times a grandfather’s clock pendulum will look like it is swinging just fine; however, if the grandfather clock is not running properly the pendulum will eventually stop, usually in 10 to 20 minutes.  Here are a few things you might want to try yourself.

(1) Make sure your grandfather clock weights have been pulled up.

(2) Are the grandfather clock hands touching each other?  Touching hands are guaranteed to stop your grandfather clock!  Look at the hour and minute hands closely to see if they are touching. To repair them, push the hour hand slightly towards the dial in order to clear the minute hand (but make sure it doesn’t touch the dial)!  If they still touch, you can bend back the minute hand slightly towards you, allowing clearance. If you have a second hand, make sure that it is not pushed in too close and touching the dial.  The second hand is very sensitive and the slightest resistance will stop the clock. If this is the case, slightly pull the second hand out just a pinch to allow it to turn freely.

(3) Are the grandfather clock hands touching the dial glass?  If the minute hand on the grandfather clock is touching the front glass, this will stop the clock from working.  To repair this problem, slightly bend the hand away from the glass, but be careful not to bend it too much and allow it to touch the hour hand.

(4) There is a very fragile part in a grandfather clock that the pendulum hangs on.  This part is called a “suspension spring”. If this suspension spring gets bent too much or if it breaks, the pendulum will not continue to swing.